Privacy policy - Healthcare Professionals | ALK

Privacy notice for Healthcare Professionals

The purpose of our website is to provide information about our company, products, and services. As part of your visit to our website, ALK (as the data controller) is required to provide you with certain information in accordance with Article 13 of the General Data Protection Regulation (GDPR) when processing information about you. Your privacy is important to ALK.

1. Identify and contact details about the data controller

ALK, as the data controller, is responsible for processing your personal data. Therefore, ALK solely determines the purposes and measures for processing your personal data.

 

Our contact information:

ALK-Abelló A/S

Address: Bøge Allé 1

2970 Hørsholm

Denmark

Tel.: 45747576

Email: data.protection@alk.net

 

Data Protection Officer:

Bech-Bruun Advokatpartnerselskab

CVR nr.: 38538071

Gdanskgade 18

2150 Nordhavn

Denmark

Tel.: +45 72 27 30 02

Email: dpo.alk@bechbruun.com

Encrypted email via: https://dpo.bechbruun.com/alk

 

If you have any questions regarding the processing of your personal data, you can always reach 
out to ALK or our Data Protection Officer.

2. Purpose of processing

We collect information about you to enable you to share information and receive updates.

3. Legal Basis for Processing Personal Data

Our legal basis for processing your personal data is compliance with legal obligations under GDPR Article 6(1)(c). Furthermore, some processing of your personal data will be based on your consent under GDPR Article 6(1)(a).

Additionally, we will process your data based on legitimate interests in relation to your feedback.

4. Data Sources

The personal data is obtained from following sources:

  • Contact form from our website
  • Sign up to receive promotional material
  • Engage with us for product evaluation
  • Engage with one of our sales representatives, professional affairs liaisons or call centres
  • Report an adverse event
  • Collaboration from scientific projects, hereunder Clinical Trials
  • Public sources
  • Specialised third parties

5. Categories of Personal Data Processed

Below, you can read about the data we collect from you:

  • Contact information
    • e.g., name, profession, title, address, telephone number, email, and place of work
  • Professional information
    • Qualifications, education, CV/resume, areas of expertise

6. Transfer of Personal Data

i.       ALK EMPLOYEES & EXTERNAL PROCESSORS

The recipients of your personal data will be employees of entities belonging to the ALK Group and external processors providing specific services and processing personal data on our behalf. They will receive your personal data only on a ‘need-to-know’ basis, subject to confidentiality obligations and after signing appropriate legal agreements.

ii.       INDEPENDENT THIRD PARTIES

When needed, we may disclose your personal data to independent third parties, such as attorneys, public authorities, or third-party auditors. In other situations, such as when using external shipment or payment providers, you will be involved in the process and, where relevant, offered choices regarding the transaction or payment method.

iii.       TRANSFERS OF DATA FROM EU/EEA TO THIRD COUNTRIES

If we share data from the EU/EEA with a company or ALK affiliate in a third country, we will apply contractual clauses that meet EU standards to ensure the receiving company handles personal data appropriately, unless the country where the company operates is already deemed by the EU to offer an adequate level of data protection. More information about such clauses is available here. If data transfers are required in other situations, we will inform you about the specific compliance measures in place to enforce EU law.

7. Retention Period

Your data will be stored as long as you are an HCP and maintain an account on the site or for as long as we have a legal or contractual obligation, whichever comes first

8. Data Subject Rights

a) Right to access

    You have the right to request access to your personal data held by ALK, as well as additional details.

b) Right to rectification

    You have the right to request correction of inaccurate or incomplete personal data.

c) Right to erasure

    You have the right to request the deletion of your personal data, except when retention is required by law.

d) Right to restrict processing

    You have the right to request the restriction of your personal data.

e) Right to object

    You have the right to object to the processing of your personal data.

f) Right to data portability

    In specific situations, you are entitled to receive your personal data in a structured, widely used, and machine-readable format.

 

If you would like to exercise any of these rights, please contact us using the contact details provided in section 1.

9. Right to Complain

You have the right to file a complaint with the Data Protection Authority if you are dissatisfied with the way we process your personal data. Contact information for the Data Protection Authority can be found on their website.

If you have any questions or concerns about this privacy notice or our processing of your personal data, please contact us using the contact details provided in section 1.

Last updated: 28.01.2025